The official logo for the brand - Buzz Social

Buzz Terms & Conditions

Effective date is: 1 Mar 2024

These Terms of Use (these “Terms”) are a binding contract between you and WingBerry LLC (creator of Buzz platform mobile application), (hereafter “we”, “us”, “our”, “Company”, “Buzz” ,”Buzz Platform” or “WingBerry”) regarding your use of our mobile application, specifically including each in-application 1:1 chat or live workshop you host or join (collectively known as the “Service”). The enlisted services on the Buzz platform (owned by WingBerry) are provided by social media online content creators (hereby referred to as ‘hosts’). Individuals participating, but not hosting services on Buzz are referred as “Followers” or ”Fans”. By accessing or using our Services, you agree that you have read, understood, and agree or consent to be bound by these Terms and our Privacy Policy (www.buzzsocial.ai/privacy). If you do not agree with or consent to being bound to any of the Terms or our Privacy Policy, you should not use our Services.

Wingberry LLC maintains the https://buzzsocial.ai/ website ("Site"). United Arab Emirates is Wingberry's country domicile.

  1. Use of Service
    1. How It Works

      We enable individuals and hosts to create or participate in a series of live chats and classes hosted on the Buzz platform or third party applications, dedicated to an interest, passion, identity, or individual for free (“Free”), for a fee (“Paid”) determined by the host.

      Hosts who create workshops or facilitate 1:1 live chats, do so to invite individuals to connect with hosts, to message, and to exchange information and content. The Buzz platform facilitates these services by enabling the host to schedule, accept, execute these services via the Buzz platform or through supported third party applications.

      Hosts have the ability to, among other things, upload curated content, invite members, , set a topic, duration, price of workshops and chats hosted by the content creator (host). Followers on Buzz, can purchase services such as live chat sessions or access to gated online workshops via tickets on Buzz.

    2. Who can use the Buzz application?

      You must be at least the age of majority in the state or country where you live to create or participate to become a creator on Buzz. If you are using the Service on behalf of any person, you represent and warrant that you are authorized to accept these Terms on such person’s behalf and that such person agrees to be responsible to us if you or such person violates these Terms.

    3. Registration

      You will set up an account on Buzz as a ‘follower’ in order to view and as a ‘Creator’ in order to host/create services. All creator applications to Buzz require review and approval by the Buzz team, to access creator functions that allow hosting of services on the Buzz platform. When you set up a profile on Buzz, we treat registration information according to our Privacy Policy. Follower name, age and city will be made available to hosts on Buzz that provide chat and workshop services. Both creators and Followers are responsible for maintaining the confidentiality of your password.

    4. Privacy

      Our privacy practices are set out in our Privacy Policy, which is part of this Agreement. By participating in a Buzz service , you are sharing personally identifiable information with individuals consuming or hosting his service. Please review our holistic privacy policy by visiting www.buzzsocial.ai/privacy

    5. Usability and restrictions

      When you create or join any service on Buzz, you agree to follow the Buzz Guidelines at all times. You explicitly agree to the following conditions when using our Service:

      • No violation of laws or regulations or violation of intellectual property or personal rights of others.
      • No violence, threats of violence, or threats of harm.
      • No harassment or attack of a person or a service based on attributes such as race, ethnicity, national origin, sex, gender, sexual orientation, religious affiliation, or disabilities.
      • Customer using the website who are minor/under the age of 18 shall not register as a user of the website or transact any services or use any services.
      • No sexualization of minors, nonconsensual sex trafficking, or forced labor.
      • No viruses, malware, phishing, or spam.
      • You shall not intentionally submit or transmit inaccurate information through the Services.
      • You shall not impersonate or pretend to be anyone else while using the Services.
      • You shall not use the Services in any way that could damage, disable, overburden, or impair any of the Services, or interfere with anyone else’s use of any of the Services.
      • You shall not introduce any malicious or technologically harmful material into our Services.
      • You shall not develop or use any third-party applications that interact with our Services without our prior written consent, including any scripts designed to scrape or extract data from our Services.
      • Users transacting on the Buzz application, and cardholders making payments must retain a copy of transaction records and https://buzzsocial.ai/ policies and rules
      • Buzz users are responsible to maintain the confidentially of his account

      We reserve the right, but have no obligation or liability for, monitoring any interactions among Hosts and Followers on Buzz. You may submit a complaint or concern about another Host or Follower on Buzz to support@buzzsocial.ai

    6. Termination

      You may close your Buzz account at any time by emailing support@buzzsocial.ai and requesting account closure or ‘deleting your account’ via the Buzz application. We may terminate your account, including terminating your scheduled workshops and live chats, if you violate the Guidelines or for any other reason. We may suspend your use of the Service or the Service at any time for any reason, without any notice.

    7. Feedback

      We welcome your feedback and suggestions about how to improve our Service. Submit feedback at support@buzzsocial.ai. By submitting your feedback, you grant us the right to use it for free.

    8. Restricted geographies

      We will not trade, host or provide services to or with OFAC and sanctioned countries

    9. Cookies

      Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work or to work more efficiently, as well as to provide reporting information and assist with marketing efforts.

      Types of Cookies We Use

      1. Essential Cookies

        These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

      2. Analytics Cookies

        We use analytics cookies to help us understand how visitors interact with the website and applications. These cookies collect information in an aggregated and anonymous form. The information collected is used to improve the performance of our website.

      3. Marketing Cookies

        Marketing cookies are used to track visitors across websites and applications. The intention is to display ads that are relevant and engaging for the individual user. We may use third-party services that deploy marketing cookies for this purpose.

      4. How to Control Cookies

        You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit the site, and some services and functionalities may not work.

      5. Changes to This Cookie Policy

        We may update our Cookie Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.

  2. Your Content

    In simple terms, you keep complete ownership of all content and activity from your service, unless such content is provided by us.

    1. Your Content

      If you are a Creator, all material that you upload, publish or display to others on Buzz is “Your Content”, or content that you have the rights/ permission to distribute, unless provided for otherwise by Us. Material that a follower uploads, publishes, or displays to others via chats or workshops is “User Generated Content”, which belongs to the Follower. Your Content, including User Generated Content, does not include Your Data (defined below).

    2. In simple terms, You (and the people you license Your Content from) keep complete ownership of all Your Content. By posting Your Content on the Service, you grant us a license to show it on Buzz, but you and your licensors still own it. We may preserve Your Content and may also disclose Your Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms of Use; (c) respond to claims that any Your Content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Us, our Users and the public. The technical processing and transmission of Your Content may involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices.
    3. Your Licenses to Us

      You (as a Host/ Creator) grant Us a limited, non-exclusive license to use and access Your Content in order to make your service accessible to your Followers.

    4. Acceptable Use

      You agree to follow the Guidelines. If you are a Creator, you agree to respect accept responsibility if Your Content violates the intellectual property or personal rights of others. You agree to pay all royalties, fees, and any other monies owed to any person by reason of any of Your Content. We are not obligated, but reserve the right, to remove or suspend, in whole or part, Your Content that violates the Guidelines.

  3. Copyright and Trademark

    1. Copyright

      At Buzz, we expect our users to respect the intellectual property rights of others. We ask users of Buzz to take care to avoid infringing copyrights of others. If you infringe copyrights of others, Your Content may be removed or suspended in whole or part. It is our policy, in appropriate circumstances and our discretion, to disable and/or terminate accounts of users (Followers or Hosts) who infringe or are charged with infringing the copyrights or other intellectual property rights of others.

    2. Trademark

      At Buzz, we expect our users to respect the intellectual property rights of others. Trademarks should not be used in a way that causes confusion about the source of goods or sponsorship. If you infringe trademarks of others, Your Content may be removed or suspended in whole or part. It is our policy, in appropriate circumstances and our discretion, to disable and/or terminate accounts of users (Followers or Creators) who infringe or are charged with infringing the copyrights or other intellectual property rights of others.

    3. Your Licenses to Us

      You (as a Creator) grant Us a limited, non-exclusive license to use and access Your Content in order to make your service accessible to your Followers.

  4. Service Materials

    1. Service Materials

      All right, title, and interest in the Service, including the Buzz buttons, logos, widgets, text, images, design, software, documentation, source code, algorithms, graphics, photographs, video and audio files, other files, data, and the selection, arrangement, structure, coordination, and “look and feel” thereof (excluding Your Content, User Generated Content, Your Data, third-party web services or third-party content linked to or posted within the Service) (collectively “Service Materials”) are the property of Wingberry and/or its licensors. The WingBerry name and Buzz logo, are trademarks and service marks of our Company. We retain all right, title, and interest in and to the Service Materials. Except as expressly provided in these terms, you agree not to use, modify, reproduce, distribute, sell, license, reverse engineer, decompile, or otherwise exploit Service Materials without our express written permission.

    2. Our Licenses to You.

      Subject to these terms, we grant you a limited, non-exclusive license to use and access the Service Materials and the Service. Except for the rights and license granted in these terms, we reserve all other rights and grant no other rights or licenses, implied or otherwise.

    3. No Endorsement or Screening.

      Please note that the Service contains access to third-party content and other interactions over which we have no control. We assume no responsibility for, nor do we endorse, screen, or approve the content, offerings, or materials made available to you during a service, or the conduct of parties who participate in a service.

  5. Rights and Obligations of Hosts

    1. Name and Personal information of Followers

      The name of Members who register to join a specific service become available to that Creator in order to facilitate communications. A Creator may use the this information solely to communicate with a Member for purposes related to the service or the reasonably assumed interests of the Follower who has joined the service. A Creator agrees not to: i) sell the Follower name to a third-party, or ii) or use or disclose it for commercial purposes unrelated to the service on Buzz

    2. Representation and Warranty of Creators

      If you are a Creator, it is important for you to respect and honor the trust of Followers who join the service you are hosting. If you are a Creator, you represent and warrant that, in your communications with Followers and handling of Your Data, you: i) will comply with all applicable laws and regulations; and ii) will honor the restrictions set forth in Section 5(a). If you are a Creator, you also represent and warrant that all advertising, sponsorships, and promotions you introduce to your services will comply with all applicable laws, regulations, and industry guidelines.

  6. Pricing, Fees, Payments and Taxes for host services

    If you are a Creator, there are three fees associated with your use of the Service. The first is the platform fee, of 8% , unless otherwise specified to you during your onboarding process to Buzz. This fees is charged by Buzz to cover platform operational and maintenance costs of our technology.

    The second is the payment processing fee, which is levied by the payment service provider payment gateway) of 2.4-2.9% depending on your region. Third fees are taxes levied on your transactions by IOS Apple Store and Android google play store of 0-30%.

    Payment fees and taxes levied are not controllable by Buzz.

    1. Payments, Refunds, Penalties and cancellations
      • Users can purchase digital products on the Buzz platform using a Visa or Mastercard, Credit or Debit in AED
      • If we terminate your Service for violation of the terms of this Agreement or our policies, we will not refund any amount paid for unused Service.
      • If you are a creator and there is a delay or if you do not host your scheduled service, we may subject you to penalties to the value of follower purchases made for you service
      • If you are a Member and there is a delay or cancellation in the service you have paid for, the Buzz platform will refund your purchase. Refunds will be done only through the original mode of payment and will be processed within 10-45 days, depending on the issuing bank of the credit card.
      • Members purchasing services on the Buzz application can request a refund 24 hours before delivery of the service by emailing Buzz support on support@buzzsocial.ai
      • Visa or Mastercard debit and credit in any applicable currency will be accepted for payment on Buzz. The displayed price and currency at the checkout page, will be the same price and currency on the transaction receipt and the amount charged to the card will be shown in your card currency.
      • Once the payment is made, the confirmation notice will be sent to the client via email within 72 hours of receipt.
    2. Host Payouts

      If you are a Creator, Buzz will display your net earnings from hosting services on your profile page, accessed from the Buzz application. To claim earnings, a host will need to initiate earnings payout via the Buzz application as payouts are not automatic. Hosts will have two methods to claim their earnings from Buzz, both of which can take upto four business days to process.

      First, creators can convert Buzz earnings for a yougotagift voucher redeemable across 100+ brands from our application. This method will allow creators to access their earnings within three days of initiation. Second, creators can choose to have earnings deposited to their bank account if they meet minimum earnings balance for their country, as listed on the Buzz application. We have set a minimum earnings threshold for bank to bank transfer to cover local and international wire charges.

    3. Tax

      We collect tax identification information and report this to tax authorities as legally required. You are responsible for reporting any income or withholding taxes which may be due as a result of payments received.

    4. Pricing

      Pricing for Buzz live 1:1 chats is AED 28 (unless otherwise specified during checkout and on the receipt by the host). Pricing of a Buzz workshop ticket is AED 50, unless otherwise specified by the host at check and on the receipt post purchase

  7. Disclaimers and Limitation of Liability

    PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF WINGBERRY LLC TO YOU. “WINGBERRY LLC ENTITIES” INCLUDES ANY SUBSIDIARIES, AFFILIATES, RELATED COMPANIES, SUPPLIERS, LICENSORS AND PARTNERS, AND THE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND REPRESENTATIVES OF EACH OF THEM. EACH PROVISION BELOW APPLIES TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW:


    1. WE ARE PROVIDING YOU THE SERVICE, ALONG WITH SERVICE MATERIALS AND THE OPPORTUNITY TO CONNECT WITH OTHERS, ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING,WINGBERRY LLC EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, TITLE, ACCURACY AND COMPLETENESS, UNINTERRUPTED OR ERROR-FREE SERVICE, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NONINFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR TRADE USAGE.

    2. WE MAKE NO PROMISES WITH RESPECT TO, AND EXPRESSLY DISCLAIMS ALL LIABILITY FOR: (i) CONTENT POSTED BY ANY MEMBER, HOST, OR THIRD PARTY, (ii) ANY THIRD-PARTY WEBSITE, THIRD-PARTY PRODUCT, OR THIRD-PARTY SERVICE LISTED ON OR ACCESSIBLE TO YOU THROUGH THE SERVICE, INCLUDING AN INTEGRATED SERVICE PROVIDER (iii) THE QUALITY OR CONDUCT OF ANY THIRD PARTY, HOST, OR MEMBER YOU ENCOUNTER IN CONNECTION WITH YOUR USE OF THE SERVICE. WE MAKE NO WARRANTY THAT (a) THE SERVICE WILL MEET YOUR REQUIREMENTS, (b) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (c) THE RESULTS OR INFORMATION THAT YOU MAY OBTAIN FROM THE USE OF THE SERVICE, , WILL BE ACCURATE OR RELIABLE, OR (iv) THE QUALITY OF ANY , PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE.

    3. YOU AGREE THAT UNDER THE MAXIMUM EXTENT PERMITTED BY LAW, WINGBERRY LLC ENTITIES WILL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY. WITHOUT LIMITING THE FOREGOING, YOU AGREE THAT WINGBERRY LLC ENTITIES SPECIFICALLY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, LOSS OF PROFITS, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR LOSS OF DATA (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES ARE FORESEEABLE) ARISING OUT OF IN ANY WAY CONNECTED WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICE.

    4. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICE IS TO STOP USING THE SERVICE.

    5. WITHOUT LIMITING THE FOREGOING, WINGBERRY LLC’S MAXIMUM AGGREGATE LIABILITY TO YOU FOR LOSSES OR DAMAGES THAT YOU SUFFER IN CONNECTION WITH THE SERVICE OR THIS AGREEMENT IS LIMITED TO THE AMOUNT PAID TO US IN CONNECTION WITH THE SERVICE IN THE TWELVE (12) MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY.
  8. Limitations on Liability and Disclaimers

    While we constantly endeavour to provide the best user experience to you, We do not guarantee that our Mobile Application will be secure or free from bugs or viruses. There is no guarantee that personal information and transactions on this Website or on the internet will be maintained confidential and secure. The use of our Service is at your own risk. We will not be liable for any loss or damage arising out of the collection, use, disclosure or any other kind of processing in relation to Your Data, To the extent permitted by law, Wingberry affiliates, agents, licensors, or their respective directors or employees shall in no event be liable for:

    • any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
      • use of, or inability to use, our Service; or
      • use of or reliance on any content displayed within our Service;
    • any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect Your computer equipment, computer programs, data or other proprietary material due to Your use of our Service or to Your downloading of any content on it, or on any website linked to it;
    • any damages You or any third-party may suffer as a result of the transmission, storage or receipt of confidential or proprietary information that You make or that You expressly or implicitly authorise Us to make, or for any errors or any changes made to any transmitted, stored or received information;
    • damages or losses resulting from: viruses, data corruption, failed messages, transmission errors or problems; telecommunications service providers; links to third-party Websites; personal injury; third-party content, products or services; damages or losses caused by you, or your respective employees, agents or subcontractors; loss of use or lack of availability of facilities including computer resources, routers and stored data; the use or inability to use this Service; any other website accessed to or from our Service; or events beyond the reasonable control of Us; or
    • any loss or damage arising from the unauthorized use or reproduction of any portion of the Service.
  9. Indemnification

    You agree to release, indemnify, and defend Wingberry Entities from all third-party claims and costs (including reasonable attorneys’ fees) arising out of or related to: i) your use of Service, ii) Your Content, iii) your conduct or interactions with other Creators or Followers of the Service, or iv) your breach of any part of this Agreement. We will promptly notify you of any such claim, and will provide you (at your expense) with reasonable assistance in defending the claim. You will allow us to participate in the defense, and will not settle any such claim without our prior written consent. We reserve the right, at our own expense, to assume the exclusive defense of any matter otherwise subject to indemnification by you. In that event, you will have no further obligation to defend us in that matter.

  10. General Legal TermsA.Changes to these Terms

    1. We may amend this Agreement (including the Privacy Policy that are incorporated into this Agreement) at any time in our sole discretion. If we amend the terms to this Agreement, such amendment will be effective after we send you notice of the amended agreement. Such notice will be in our sole discretion and manner of notification could include, for example, via email, posted notice on the Service, or other manner. Your failure to cancel your account, or cease use of our Service, after receiving notification of the amendment, will constitute your acceptance of the amended terms. If you do not agree to the amendments or to any of the terms in this Agreement, your only remedy is to cancel your account or to cease use of our Service.

    2. Governing Law and Jurisdiction

      This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) (Disputes) shall be governed by and construed in accordance with the law of United Arab Emirates. The Parties agree to make reasonable efforts to resolve all Disputes amicably through good faith negotiations within one (1) month from the date of service of notice of Dispute by one Party on the other Party. Each Party must, to the extent possible, continue to perform its obligations under this Agreement even if there is a Dispute.

    3. Applications and Mobile Devices

      If you access the Service through our mobile application, you acknowledge that this Agreement is between you and Us only, and not with another application service or application platform provider (such as Apple, Inc. or Google Inc.), which may provide you the application subject to its own terms. To the extent you access the Service through a mobile device, your wireless service carrier’s standard charges, data rates, and other fees may apply.

    4. Electronic Communications

      You consent to receive communications from us by email, WhatsApp in accordance with this Agreement and applicable law.

    5. Entire Agreement / Severability

      This Agreement supersedes all prior terms, agreements, discussions and writings regarding the Service and constitutes the entire agreement between you and us regarding the Service, except as provided for in Section 7. If any provision in this Agreement is found to be unenforceable, then that provision will not affect the enforceability of the remaining provisions of the agreement, which will remain in full force and effect.

    6. Interpretation

      In construing or interpreting the terms of this Agreement: (i) the headings in this Agreement are for convenience only, and are not to be considered, and (ii) no presumption is to operate in either party’s favor as a result of its counsel’s role in drafting this Agreement.

    7. Relationship

      Nothing in this Agreement is intended to, or shall be deemed to, establish any partnership between any of the Parties, constitute any party the agent of another Party, or authorise any Party to make or enter into any commitments for or on behalf of any other Party. Each Party confirms it is acting on its own behalf and not for the benefit of any other person.

    8. Waiver

      No waiver of any terms will be deemed a further or continuing waiver or such term or any other term. Our failure to assert a right or provision under this Agreement will not constitute a waiver of such right or provision.

    9. Changes to the Service

      We are always trying to improve your experience on the Service. We may need to add or change features and may do so without notice to you.